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Showing posts with the label use case

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The Benefits of Flowcharts for User Experience Design

on April 02, 2025

diagram diagramm flow internal process swim-lane swimlane tools use case workflow

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Swim-lane-diagram a great tool for alignment and process planning

on March 13, 2012

analysis and creative technique collaboration content creative technique Customer diagram diagramm flow journey journey map mapping software strategy swim-lane swimlane use case workflow

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Shopping Carts + Check-out ... ... ... ... ... There is often no big single problem, there are "just" a lot of little problems.

on June 15, 2011

design diagram e-commerce interaction usability use case workflow

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Readability and Scanability of tablet devices

on July 05, 2010

design Design Thinking innovation mobile touchscreen usability use case

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Why personas matter and how to utilise ...

on October 21, 2009

boxes and arrows diagram e-commerce persona usability use case workflow

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Holger Maassen: I've been working on UI since 1985 when there was only the Mac Plus around. That was when I found my interest in UID and information structures began to grow. I work to understand human motivations, capabilities, environments, and needs. I intent to structure information and create gripping experiences that help people accomplish their goals with confidence, satisfaction and pleasure. I'm fascinated with the current and ongoing pace of technology and believe that HCD has the power to create understanding and inspire delight in a frequently chaotic world. I make use of ethnographic research, UX, IA, IxD, and media as tools to help clients in diverse domains — and I am very interested in consumer products, healthcare, mobile, energy, POI / POS — use UX, HCD and my usability knowledge to build better businesses and relationships with their customers. I've worked with a number of major brands to develop internet, intranet and extranet products and digital surfaces, mobile, terminals, tables, windows and walls.

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