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Showing posts from 2022

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Digital World and Ethical Values

on October 11, 2022

AI Artificial Intelligence digital world diversity ethics inclusion respect

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26 September - European Day of Languages

on September 26, 2022

Day design Europe European language Languages

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Emotional Design from First Impression to Perceiving Value

on August 29, 2022

customer experience CX design Design Thinking emotional Emotions experience UX UXD uxdesign value

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Believing in Simplicity

on August 22, 2022

CX design Design Thinking empathy meaning Simplicity UX UXD uxdesign visual design

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Emotions in Design and Business a Taboo?

on August 18, 2022

business design Design Thinking Emotions

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Thought of the day - As designers we should be more like children.

on August 09, 2022

creativity design designer meaning

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CX - Start with Customer Experience NOW

on August 07, 2022

Customer customer experience customerexperience CX design Design Thinking UCD

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August 5th is Blogger Day

on August 04, 2022

August Blogger blogging design history

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What CX Customer Experience means to business, selling and shopping

on June 17, 2022

AI Artificial Intelligence Customer customer experience customerexperience CX Deep Learning DL future Machine Learning ML research user experience UX UXD uxdesign

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End-to-end Customer Experience - Trends and Innovation for Physical and Digital Shopping Experience

on June 12, 2022

checkout customer experience customer service CX ecommerce experience future multi-experience omni omni-channel retail SAP seamless shopping Smart sustainability trigo UX UXD uxdesign

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Customer Experience - Opportunity, challenge and winner

on June 08, 2022

Commerce customer experience customer relation management customer service CX e-commerce experience Management silos user experience UX UXD uxdesign XM

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Teamwork and the Relation to Sport - like Sled Dog Racing and American Football

on May 03, 2022

dogs Football sled spirit teams teamwork

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Holger Maassen: I've been working on UI since 1985 when there was only the Mac Plus around. That was when I found my interest in UID and information structures began to grow. I work to understand human motivations, capabilities, environments, and needs. I intent to structure information and create gripping experiences that help people accomplish their goals with confidence, satisfaction and pleasure. I'm fascinated with the current and ongoing pace of technology and believe that HCD has the power to create understanding and inspire delight in a frequently chaotic world. I make use of ethnographic research, UX, IA, IxD, and media as tools to help clients in diverse domains — and I am very interested in consumer products, healthcare, mobile, energy, POI / POS — use UX, HCD and my usability knowledge to build better businesses and relationships with their customers. I've worked with a number of major brands to develop internet, intranet and extranet products and digital surfaces, mobile, terminals, tables, windows and walls.

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