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Showing posts with the label personalizing

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Personalization - Invent / Reinvent and Invigorate / Reinvigorate Your Business / Ecommerce

on September 21, 2021

CX ecommerce omni-channel omnichannel personalization personalizing UCD

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Personalization - Customization - Configuration

on February 06, 2014

configuration Creative Thinking customization customizing e-commerce interaction personalization personalizing usability

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Women’s online shopping behavior

on November 22, 2012

customer relation management CX design e-commerce offline personalization personalizing usability women

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Holger Maassen: I've been working on UI since 1985 when there was only the Mac Plus around. That was when I found my interest in UID and information structures began to grow. I work to understand human motivations, capabilities, environments, and needs. I intent to structure information and create gripping experiences that help people accomplish their goals with confidence, satisfaction and pleasure. I'm fascinated with the current and ongoing pace of technology and believe that HCD has the power to create understanding and inspire delight in a frequently chaotic world. I make use of ethnographic research, UX, IA, IxD, and media as tools to help clients in diverse domains — and I am very interested in consumer products, healthcare, mobile, energy, POI / POS — use UX, HCD and my usability knowledge to build better businesses and relationships with their customers. I've worked with a number of major brands to develop internet, intranet and extranet products and digital surfaces, mobile, terminals, tables, windows and walls.

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