Personalization - Invent / Reinvent and Invigorate / Reinvigorate Your Business / Ecommerce on September 21, 2021 CX ecommerce omni-channel omnichannel personalization personalizing UCD +
Voice commerce - Invent / Reinvent and Invigorate / Reinvigorate Your Business / Ecommerce on September 20, 2021 AI Conversational AI ecommerce future trends UCD UXD Voice commerce +
Screen maps, Sitemaps, Contentograms, … Usage and User Flow Diagrams on July 06, 2021 CX diagram flow Information Architecture journey journey map maps screen UX UXD wireframe +
Icon, Index and Symbol on April 14, 2021 icon index Readability scanabilty semiotic semiotics symbols +
Thought of the day - Curiousness and Optimism and a Pinch of Dreams on March 29, 2021 CX design Design Thinking HCD user experience utility UX UXD visual design VisualDesign +
Combining and Matching Research and User Testing into Agile Development on February 23, 2021 agile customer experience CX design research user user experience user testing UX UXD visual design VisualDesign +