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Basics for designers

on February 09, 2015

art behavior behaviour design Fitt's Gestalt principles Hick’s Hierarchy Law navigation out of touch thumb touchscreen user experience utility Visual White space

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Let's get down to brass tacks - bringing online und offline together

on February 09, 2015

brick and mortar Clienteling customer experience customer service CX POS retail shopping user experience UX

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UX checklist - user experience tools + design techniques

on February 08, 2015

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Doctor Who's TARDIS time machine and spacecraft

on February 06, 2015

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Google's Modular Smartphone - Project Ara

on January 20, 2015

google Project Ara smartphone

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Omni Channel Commerce - Single via Multi through to Omni Channel Commerce - For Business-Tailored-Commerce

on January 19, 2015

Clienteling Commerce CRM Cross Channel customer relation management customization customizing CX e-commerce history Multi Channel Omni Channel Relation retail Single Channel timeline usability UX

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Icon Design - I don't care if you like the icon - I want to know if you understand it

on January 11, 2015

Antoine de Saint-Exupery CX design download icon index Readability Responsive Design scanabilty share symbol symbols The little prince upload user experience UX

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I'm an architect ...

on October 31, 2014

architect CX design designer inspiration joy of use passion UX

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Catching somebody's eye and attention - Flight Safety Video - part 2

on October 26, 2014

Air New Zealand airlines American Airlines Creative Thinking CX Delta Air Lines Design Thinking safety video thinking outside the box UX

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3 Highlights from the UX Day in Mannheim 2014

on October 24, 2014

AR augmented reality BX conference customer experience CX Deutschland event Germany innovation Mannheim RE’FLEKT GmbH SAP Second Screen user experience UX Virtual Reality VR Weitclick GmbH

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Will this be Amazon's Miracle on 34th Street? - Amazon is going to open its first brick-and-mortar store

on October 13, 2014

Amazon brick and mortar community cross-media cross-touchpoint e-commerce New York omni-channel omnichannel retail Shopper shopping user experience

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Innovative technology to optimize sports - for fans and athlets

on August 20, 2014

american football big data Football horse riding soccer sports

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Innovation on the railway platform

on August 20, 2014

CX mobile railway real time user experience UX

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Holger Maassen: I've been working on UI since 1985 when there was only the Mac Plus around. That was when I found my interest in UID and information structures began to grow. I work to understand human motivations, capabilities, environments, and needs. I intent to structure information and create gripping experiences that help people accomplish their goals with confidence, satisfaction and pleasure. I'm fascinated with the current and ongoing pace of technology and believe that HCD has the power to create understanding and inspire delight in a frequently chaotic world. I make use of ethnographic research, UX, IA, IxD, and media as tools to help clients in diverse domains — and I am very interested in consumer products, healthcare, mobile, energy, POI / POS — use UX, HCD and my usability knowledge to build better businesses and relationships with their customers. I've worked with a number of major brands to develop internet, intranet and extranet products and digital surfaces, mobile, terminals, tables, windows and walls.

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